Delivery & Returns

Delivery

In an effort to be as environmentally friendly as possible, our products are made-to-order, therefore some items within your order may ship separately. If you refer to the specific products page, we provide shipping time estimations. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery. We send all orders tracked and signed.

Returns

We do not accept returns. If there is a defect or a problem with your order, please email us within 14 days of the shipping date at hello@picante.shop with your order number in the subject line.